Export & Shipping
Clear terms, the right documents and your choice of forwarder.
Incoterms® 2020
| EXW | Ex Works — goods are made available at our facility; the buyer arranges and pays for all transport, export clearance and insurance. |
|---|---|
| FCA | Free Carrier — we hand the goods, export-cleared, to the buyer's nominated carrier at an agreed place. |
| FOB | Free On Board (sea freight) — we deliver export-cleared goods on board the vessel at the named port of shipment; risk passes to the buyer once on board. |
| CFR | Cost and Freight — we pay sea freight to the named destination port; risk passes when goods are on board at origin. |
| CIF | Cost, Insurance and Freight — as CFR, plus we arrange minimum insurance cover to the named destination port. |
| CIP | Carriage and Insurance Paid To — we pay carriage and insurance (higher cover under Incoterms® 2020) to the named place. |
| DAP | Delivered at Place — we deliver to the named place, ready for unloading; the buyer handles import clearance and duties. |
| DDP | Delivered Duty Paid — we deliver cleared for import with duties paid. Offered only by specific agreement. |
Summary for guidance only; the official Incoterms® 2020 rules published by the ICC govern. Available terms are confirmed in each quotation.
Shipping modes
Sea freight (FCL / LCL)
For larger volumes. Full-container or consolidated shipments, quoted per route and volume.
Air freight
For urgent or high-value orders, airport to airport or door to door.
Express courier
For samples and small consignments, with tracking.
What determines lead time
| Stage | Depends on |
|---|---|
| Production / release | Product, quantity, raw-material availability and current schedule |
| Documentation | Certificates and destination-specific documents required |
| Booking & transit | Mode, route, carrier schedule and season |
| Import clearance | Destination rules, completeness of documents, your customs broker |
Lead time is confirmed in each quotation and order confirmation. Freight-inclusive prices (such as CIF) are quoted only after the freight and insurance cost to your named port has been confirmed.
Export document checklist
- Commercial invoice
- Packing list
- Certificate of Analysis for the batch
- Bill of lading (sea) or air waybill (air)
- Certificate of origin, where required or requested
- Phytosanitary certificate, where required for the product and destination
- Other certificates (e.g. organic certificate of inspection, health certificate) as agreed for your destination
HS code guidance
| HS heading | Typical products | Note |
|---|---|---|
| 1211 | Dried plants and plant parts (e.g. leaves, roots, seeds) used in pharmacy or similar | Whole, cut or powdered botanicals |
| 1302 | Vegetable saps and extracts | Most standardised herbal extracts |
| 2106 | Food preparations not elsewhere specified | Some blends and finished supplement formats |
Indicative headings only. The correct code depends on the exact product, its form and the destination tariff — confirm the classification with your customs broker. We state the code we use on the commercial invoice.
Ports of export
- Haryana and Chandigarh (inland container depots and air cargo)
- other Indian ports on request
Other ports by arrangement; confirmed in the quotation.
Using your own freight forwarder
Under EXW, FCA or FOB you may nominate your own forwarder. Share their contact details with your order; we coordinate pickup, export documents and labelling with them.
Customs, duties and import rules
Import duties, taxes and product registration in the destination country are the buyer’s responsibility unless agreed otherwise (for example under DDP). We support you with product documentation for customs and regulatory review.
Frequently asked questions
Which Incoterms do you quote?
Quotations use Incoterms® 2020 with a named place or port. The terms available for your order are confirmed in the quotation.
Who pays import duties?
The buyer, unless agreed otherwise (for example DDP). We provide product documentation to support customs and regulatory review.
Can you ship by air?
Air, sea and courier options are quoted according to quantity, urgency and destination.
How long does shipping take?
Lead time and transit time depend on the product, quantity, production schedule and route; both are confirmed in the quotation and order confirmation.
Shipping to a new market?
Tell us the destination and we will confirm the documents and terms we can offer.